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VIST OUR STORE

 

2317 Strand St

Galveston, TX 77550

(409) 539-5357

Visit our sister stores:

Return Policy

If for any reason you are not completely satisfied with an item you purchase from Pardon My French Boutique, you may return it for a refund or exchange within 14 days of the date of delivery. The sale is final after 14 days of receiving the item(s). Contact pardonmyfrenchboutique@yahoo.com for any return inquires. 

 

Discounted Item Policy: 
Less than 50% off: Store credit will be given. 
50% off or more: All items are final sale. 

 

Please include a copy of the receipt or invoice, along with the new, unused item and all original product packaging and accessories.

 

We do not accept returned jewelry unless damaged due to shipping. 

To return or exchange an item by mail, follow these steps:

1. On a copy of your original receipt, please indicate (highlight, circle, etc.) the item(s) you wish to return.

2. On a separate sheet of paper, please provide the following information:

   A. Detailed explanation of the reason(s) you wish to return the item(s).

   B. Your name, phone number and address, if different from what is on the receipt.

   C. Indicate if you wish to exchange the item for a comparable item

      1. Exchange for same item (if received original damaged)

      2. Exchange for different size of same item

      3. Exchange for different item

3. Repack the new, unused item(s), any/all accessories, the copy of your receipt, your reasons for wishing to return the item(s), and your requested replacement item(s), if any, securely in the original product packaging. Use new packaging if original packaging is not available or is damaged.

4. Send the item(s) and materials requested above to this address:


Pardon My French – Returns

2317 Strand St

Galveston, TX 77550

 

IMPORTANT: Be sure to insure the package for its full value and request tracking proof of delivery. We cannot be responsible for any items lost in the mail or damaged upon return.

5. Upon receiving and processing the returned item(s), Pardon My French Boutique, will refund the cost of the returned item(s), plus sales tax, to the payment method originally used to purchase the item(s). Please allow 10 to 15 business days for the credit to be finalized.

6. If you indicate that you wish to exchange an item for one of greater value, those charges will be emailed and invoiced to the email address provided, and a new receipt will be issued.

7. Original shipping charges, your costs to return item(s), and charges to ship exchanged item(s), if applicable, will not be refunded.

8. If you need to return or exchange an item you received as a gift or if you do not have the original receipt, please email pardonmyfrenchboutique@yahoo.com.